FAQ
The questions people actually ask.
Including the awkward ones. If something you need is missing, ask and we will add it here rather than answer it privately.
Neighbours and the law
- Can Luna see into my neighbour’s garden?
- No. The parcel boundary is enforced in the flight controller, and the camera points down and inward while the aircraft is moving. Neighbouring property is not captured, rather than captured and then discarded.
- Do I need an FAA licence?
- Under 250 grams there is no registration requirement for recreational use. Version one flies while you are present and watching, which is what Part 107 permits over your own property. Fully unattended patrol needs a waiver and we are pursuing one.
- Is this legal where I live?
- Federal airspace rules are national, but nuisance and privacy ordinances are local and they vary a lot. We will publish a plain-language guide per state before shipping, and we will tell you if your municipality is a problem rather than take your money and find out later.
- What if a neighbour complains anyway?
- The geofence and transit framing mean you have a concrete, checkable answer rather than a reassurance. We will provide the technical documentation you would need if it ever came to a conversation with a city.
The device
- Is it loud?
- Small props and under two minutes of flight, so closer to a kitchen extractor than a lawnmower. It is not silent and we are not going to pretend otherwise.
- What about rain, snow and wind?
- The dock is weather sealed. Luna does not launch in conditions it should not fly in, and it tells you why rather than failing silently. Michigan winters are the test case, since that is where it is being built.
- What happens if my internet goes down?
- Recording and detection continue, because both run on the dock. You lose remote viewing until it is back. Cellular backup is part of the optional monitoring plan.
- What if it crashes or gets stuck?
- Under 250 grams a collision is a scuff. If it cannot return to the dock it lands and tells you where it is.
- Can someone steal it?
- Physically, yes, the same as any outdoor camera. It is useless to them: recordings are encrypted with a key derived on your hardware, and a stolen aircraft cannot be paired to another dock.
Privacy
- Can you see my footage?
- No. We hold no decryption keys. This is not a policy we could change, it is a consequence of where the keys are generated.
- What happens if police ask you for footage?
- We have nothing readable to give them. There is no law enforcement portal and no request workflow. Legal process is served on you, which is where the Fourth Amendment intends it to go.
- What if you get acquired?
- The nine commitments are published and versioned, and they will be written into the corporate charter at incorporation so an acquirer cannot void them. Until incorporation that is a promise rather than a structure, and we say so on the commitments page rather than letting you assume.
- Will there be a neighbourhood network?
- No. It is the most valuable thing we could build and it is the exact architecture we exist to oppose. Declining it is the proof the rest is real.
Buying it
- What does it cost?
- The hardware is $500. Monitoring is $25 per month and it is optional. Local storage, playback and detection are free forever and work offline.
- Is there a subscription I am forced into?
- No. The subscription buys monitoring and response. It never buys access to your own recordings.
- When does it ship?
- We are not promising a date we cannot hold. The waitlist is how you find out first, and the first 500 homes get founding member status and locked pricing.
- Do you need my card to join the list?
- No. No deposit, no card, no charge. Email, and optionally a ZIP and a first name.